Privacy Policy

At SMS Fresh Mart (Sri Murugan Store), we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://smsfreshmart.com or interact with our services.

1. Information We Collect

We may collect the following types of personal and transactional data:

• Name, mobile number, email address
• Billing and delivery address
• Order history and preferences
• Payment details (processed securely via third-party gateways)
• Device information, IP address, and cookies

2. How We Use Your Information

Your data helps us to:

• Process and deliver your orders
• Send order confirmations, updates, and support messages
• Personalize your shopping experience
• Improve our website, services, and customer support
• Send promotional messages (only if you opt-in)

3. Data Sharing & Disclosure

• We do not sell or rent your personal data to third parties.
• We may share limited information with trusted partners (e.g., delivery agents, payment gateways) strictly for fulfilling your orders.
• We may disclose your data when required by law or to protect our rights and safety.

4. Data Security

• We use secure servers, encrypted communication, and access controls to protect your data.
• However, no method of transmission over the internet is 100% secure. We recommend not sharing OTPs or passwords with anyone.

5. Your Rights & Choices

• You can update or correct your profile information anytime through your account.
• You may request deletion of your data by contacting us, subject to applicable legal retention requirements.
• You may opt-out of promotional messages at any time.

6. Cookies Policy

We use cookies to enhance your browsing experience, track site usage, and personalize content. You may disable cookies in your browser settings if you prefer.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

8. Contact Us

If you have questions or concerns about your privacy or this policy, please reach out to us:

SMS Fresh Mart (Sri Murugan Store)
Ground Floor, 266/9, Udayam Colony, 18th Main Road,
Anna Nagar West, Chennai, Tamil Nadu – 600040
Email: smsannanagar@gmail.com
Phone/WhatsApp: 8438392639