Terms & Conditions

Welcome to SMS Fresh Mart (Sri Murugan Store). By accessing or using our website https://smsfreshmart.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any order or using our services.

1. General

• These Terms & Conditions apply to all visitors, users, and customers of our platform.
• By using our site, you agree to be legally bound by these terms.

2. Account & Registration

• You must register an account to place an order.
• You agree to provide accurate, current, and complete information during registration.
• You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.

3. Product Information

• We strive to provide accurate product information including images, prices, and descriptions.
• However, minor variations may occur due to screen resolution or product packaging changes.

4. Orders & Payments

• All orders placed are subject to availability and confirmation.
• We reserve the right to cancel or refuse any order for any reason.
• Payments can be made via online payment gateways or Cash on Delivery (if available in your area).

5. Delivery

• We aim to deliver orders within the specified timeframe; however, delays may occur due to unforeseen circumstances.
• You are responsible for providing accurate delivery details to ensure smooth delivery.

6. Cancellations & Refunds

• Orders can be cancelled before they are dispatched. Once shipped, the order cannot be cancelled.
• Refunds will be processed as per our Refund Policy.

7. User Conduct

• You agree not to use our platform for unlawful, abusive, or fraudulent purposes.
• Any violation may result in suspension or termination of your account.

8. Intellectual Property

• All content, logos, images, and materials on this website are the property of SMS Fresh Mart (Sri Murugan Store).
• You may not copy, reuse, or reproduce any part of the site without written permission.

9. Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform.
• All transactions are subject to availability and system performance.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be resolved under the jurisdiction of courts in Chennai, Tamil Nadu.

11. Contact Us

If you have any questions about these terms, please contact us:

SMS Fresh Mart (Sri Murugan Store)
Ground Floor, 266/9, Udayam Colony, 18th Main Road,
Anna Nagar West, Chennai, Tamil Nadu – 600040
Email: smsannanagar@gmail.com
Phone/WhatsApp: 8438392639